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Account Alerts

The library can notify you in the following situations.

  • Your hold is available for pickup
  • Your hold has been cancelled
  • You have overdue items or fines due
  • There is a courtesy message
  • Your item renewed automatically

You can set up text (SMS) messaging for bill (fines), overdue and pickup notices, manual messages, and general (courtesy) announcements. Just log in using a My Account link and select Set Up Text Messaging.

To set up phone, mail or email alerts, please ask a library staff member.

Mail and email alerts are available in English, Spanish, or Polish. Mail alerts are available to members who have no other means of communication only.

Email alerts will be sent from “Your Local Library” and the sender’s email address will end in sdcatalog.swanlibraries.net.

Phone calls will be from “Local Library,” a toll-free number by an automated system. The pre-recorded call will try to reach your phone number and leave a message, or try calling up to three times if a message cannot be left. The system only calls Monday – Friday from 10:30 am – 7:30 pm and Saturday – Sunday from 11 am – 6 pm.