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Suggestions and Comments
Thank you for your suggestions, comments and ideas for improvements. The library welcomes member feedback and, where possible and practical, makes adjustments.
March 2018 Suggestions
715. It was really easy to get in contact and plan a presentation room. It was a great opportunity for public speaking and I would recommend it to fellow students as a potential place to present and experience.
We are happy to hear you enjoyed your experience at the Glen Ellyn Public Library.
716. Great Library! Love the friendly staff and all the friendly pictures. Thanks!
Thank you for the lovely compliment!
717. This suggestion was made regarding Suggestion #713 in February 2018 and making bags of books available for parents to pick up to participate in 1,000 books before Kindergarten. This is a great suggestion! The Saint Charles Public Library has 2 different levels of “Literacy Bags” that members can check out. Each bag contains 10 picture books based upon a theme. They are very popular. Similar bags would be wonderful for busy parents and help them read more age appropriate books to their young children.
Thank you for your interest in this idea. The Youth Department is currently investigating how something like this might work at the Glen Ellyn Public Library.
718. Hoopla — I enjoy using it, but it is hard to get materials. I could not sleep one night and was taking out a book at 1:30 am and I was able to get it. When I tried a second title at 1:45 am I received the message that the allotment was already reached. As I am rarely up at that hour – it will be impossible for me to checkout digital materials on a regular basis.
We understand your frustration. The start time for a new day is set by Hoopla. We continue to review the monies budgeted for this streaming service since we started it in 2015 and make increases each year. The difficulty is that the prices of the various items you can stream range in price from .99 to $3.99 per item so some days the daily allotment goes further than other days. That said we are reviewing the budget to see if more monies can be allocated to this streaming service now and in the future. I would invite you to also investigate other digital platforms that we provide like BiblioBoard (no checkout limits), e-Media Library (OverDrive) and eRead Illinois.
February 2018 Suggestions
710. Keep up the good work. The library looks as good as it did when it was first renovated. I’m excited for the Lobby renovation. The design looks very cool.
Thank you very much — we also look forward to the completion of our interior renovations.
711. IDEA – no children with food in the child area.
We appreciate your suggestion. Our Member Code of Conduct allows light snacks and covered beverages in the library: no messy foods or full meals.
712. _____ went above and beyond! He listened to my 12-year-old son who reads avidly and voila — 4 books for my son to devour. THANKS, that’s a GREAT librarian.
So happy we could help. This compliment will be shared both with the staff person and their supervisor.
713. I like the idea of the 1,000 books to read in childhood as suggested in the Youth Department. But, I don’t really have time to pick new books every week. It would be an amazing service if I could sign up for a subscription to pick up/exchange age appropriate books from the forthcoming drive thru window when it opens.
That certainly is an interesting idea. We will investigate how something like this might be implemented.
714. An email would be very considerate prior to being closed.
We apologize if the recent half day closure on February 23 for Staff In-Service training caused you any inconvenience. The closure was included in the February 18th weekly e-newsletter named Bookmark It. If you would like to subscribe to this publication, please let us know. We would be happy to add you to the mailing list.
January 2018 Suggestions
703. PLEASE have the USED book sales open till 4:30. A few only have only been open till 2pm!!!
The Used Book Sales are conducted by the Friends of the Glen Ellyn Public Library. Your suggestion will be passed on to them. Don’t forget to check the used book corner on the 1st floor across from the Circulation Desk. It is open the same hours as the library and inventory changes regularly.
704. – 706. Three separate requests to form a Harry Potter Club.
The Youth Department will consider your suggestion.
707. Please order the book: “U Got to Have U Some Fun” by Andrew Harkless, ISBN 0986386502
This title will be added to our collection.
708. Please acquire this book: “An Inside Look at the IRS — Revealing the Secrets” by Philip Liberatore, ISBN 0977438910
This title is dated and not readily available. It will not be added to the collection.
709. Last week — maybe Wednesday — when it was so icy. I drove in to the lot to return a book. You had a man stationed out there to take books so we didn’t have to get out of our cars. That was such a nice thing to do for your patrons. I bet it prevented a ton of falls.
He was happy to assist.
Thank you for the suggestions. Please email additional remarks to reference@gepl.org. A library staff member will respond to all comments which include the correspondent’s contact information. Comments and responses are also posted on the public bulletin board in the library vestibule. You may also contact the library by mail, phone or fax at:
Glen Ellyn Public Library
400 Duane Street
Glen Ellyn, IL 60137
Phone: 469-0879
Fax: 469-1086