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Monday – Thursday: 9 am – 9 pm
Friday: 9 am – 6 pm
Saturday: 9 am – 5 pm
Sunday: 1 – 5 pm

Wednesday, February 21, 2024  |  9 am – 9 pm

Monday – Thursday: 9 am – 9 pm
Friday: 9 am – 6 pm
Saturday: 9 am – 5 pm
Sunday: 1 – 5 pm

Services Available at the Library Policies

3D Printing

Last Revised: August 17, 2015

Glen Ellyn Public Library makes 3D printers available for use by the public to support the ever-changing and constantly evolving technology needs of the community. 3D printing, also called additive manufacturing, means making things layer by layer according to a 3D design file. Glen Ellyn Public Library makes 3D printers available to members of the public to make three-dimensional objects in plastic using a design that is uploaded from a digital computer file.

The library’s 3D printers may be used only for lawful purposes. They may not be used to create weapons or materials that

  • Are prohibited by local, state, or federal law
  • Are unsafe, harmful, dangerous, or which pose an immediate threat to the well-being of others
  • Are inappropriate for the library environment
  • Violate another person’s property rights. For example, the printers will not be used to reproduce objects or materials that are subject to copyright, patent, or trademark protection

All 3D printing requests must fulfill the library’s requirements

  • The print file submitted must be sent in .stl format.
  • Only one print request per person will be accepted and printed at a time.
  • Submissions by one person must not exceed one request per every two weeks.
  • The print object must be smaller than 11.2 L x 6.0 W x 6.1 H in inches. Requests for multiple units or larger scale items may require a donation in order to print. Costs will be determined on a print-by-print basis.

3D printing is available on a first-come, first-served basis and is coordinated by Glen Ellyn Public Library staff. Priority printing will be given to library programs and events.

Library staff will review every object file before it is printed, and the library reserves the right to refuse any 3D print request. The nature of 3D printing does not allow complete cardholder privacy, but the library will not share information about a cardholder’s legal activities with third parties. The printer will only print an object in a single color. Color preferences may be submitted, but the library will determine the color of the filament based on availability. Library staff reserve the right to resize projects unless dimensions are specific in the request.

Print jobs take an average of two weeks to complete. Due to the amount of time it takes to print an object, the number of requests received and staff availability, the library will not guarantee that a print job will be ready on a specific day.

The library is not responsible for failed 3D prints, although we will do our best to assist in completing successful 3D prints.

Glen Ellyn Public Library will not be liable for functional failure of, or injuries or property damage caused by objects or materials made with 3D printers. The library strongly recommends that 3D printers not be used to make things that could prove harmful, or that would result in significant cost to the user if they fail.

Formal Instruction and Orientation

Last Revised: January 20, 2022

Instruction classes in the use of various forms of technology and library resources are provided on a regular basis. Visitors are encouraged to ask at the 2nd Floor Information Desk whenever they have questions of any kind.

Orientation tours and library instruction for groups can be provided with sufficient advance notice.

Home Delivery Service

Last Revised: January 20, 2022

Glen Ellyn Public Library will arrange for delivery of library materials to cardholders currently residing in the Village of Glen Ellyn who are unable to visit the library in person due to a permanent or temporary physical disability. A doctor’s certificate may be required. A staff member in the Adult department will be designated to take requests from home delivery persons and arrange for a volunteer to deliver the requested materials if a friend or family member cannot pick them up.

Deliveries will be made as needed to the extent the volunteer schedule permits. Materials will be checked out on the visitor’s card, but overdue fines will not be charged. However, no new materials will be provided until all overdue items are returned.

Interlibrary Loan

Last Revised: January 20, 2022

Interlibrary loan is available to Glen Ellyn Public Library cardholders if the material needed is not available in the library. The library adheres to the State of Illinois Interlibrary Loan Code and therefore cannot request to borrow items of a type that we would not lend to another library.

Items not available through interlibrary loan will be considered for purchase for the library’s collection if they meet established criteria. It is suggested that visitors place no more than 10 requests at a time.

Some direct costs for interlibrary loan, such as genealogical microfilm lending fees, will be passed on to the cardholder, with their prior consent. Cardholders will also pay a nominal fee for photocopies of articles obtained for them from other libraries.

Low Vision Lending

Last Revised: January 20, 2022

A Telesensory machine is available for use on the 2nd floor of the library.

Opioid Overdose Prevention Program

Last Revised: May 20, 2019

To combat the continuing rise in opioid related deaths in Illinois and potentially save a life, Glen Ellyn Public Library has instituted an Opioid Overdose Prevention Program. This document sets forth the required policies and procedures necessary to provide and maintain intranasal naloxone on-site to ensure ready and appropriate access for use during emergencies to any patron or staff member suspected of having an opioid overdose. Glen Ellyn Public Library will partner with the DuPage Narcan Program, a program of the DuPage County Health Department, and will adhere to all requirements stipulated by the partner organization, all applicable laws and regulations, in addition to the procedures listed in this document. 

Illinois Legal Framework

To combat the continuing rise in opioid related deaths, the Illinois State Legislature has amended laws to enable strategies to reduce deaths attributable to opioid overdose. In summary, the law supports naloxone administration as a standard tool, use in an emergency/overdose scenario, training for all persons including non-health care professionals to use, and elimination of fear of liability or punishment in the event of use. Public Libraries who choose to participate, act reasonably and in good faith, shall not be subject to criminal, civil or administrative liability solely by administering naloxone and may maintain naloxone on-site in adequate supplies.  Choosing to participate permits employees who volunteer, and volunteer workers, to be trained in accordance with public health laws to administer naloxone without liability. 

Applicable Illinois Laws

Illinois Public Act 096-0361 (20 ILCS 301/5-23 New) makes it legal in Illinois for non-medical persons to administer Naloxone to another individual in order to prevent an opioid/heroin overdose from becoming fatal.  

745 ILCS 49/ Good Samaritan Act protects from liability or punishment: “The person shall not, as a result of his or her acts or omissions, be liable for any violation of [professional practice acts] or any other professional licensing statue, or subject to any criminal prosecution arising from or relating to the unauthorized practice of medicine or the possession of an opioid antidote.” 

Programming

Last Revised: September 20, 2010

The library is committed to presenting an array of programs for persons of all ages.

Glen Ellyn Public Library cardholders will be given preference in program registration if demand exceeds available resources.

Reference Services

Last Revised: January 20, 2022

General

Glen Ellyn Public Library is committed to providing excellent reference service to all cardholders, regardless of age, race, sex, disability, social, or economic status. Staff of the Adult and Youth departments will assist visitors in the use of reference resources and library materials; provide current, accurate information in a timely manner; provide readers’ advisory service; and provide interlibrary loan and supplementary reference services to Glen Ellyn cardholders. Trained reference staff will provide reference service during all hours that the library is open. All reference questions will be treated with impartiality and confidentiality.

Scope

Reference service is defined as assisting visitors to locate materials that will provide needed information and/or providing answers to factual questions. If determining the answer to a query involves reading and evaluating a large amount of material, the staff will locate suitable materials for the visitor’s use. All answers will be factual and sources will be cited. Staff may not offer personal opinion, advice, or interpretation as fact. In particular, staff is not legally qualified to offer legal, medical, and tax advice. Homework questions will be treated like all other questions, and staff will work with local schools to prepare for major assignments.

Priority

In order to provide effective service to all visitors in an equitable manner, certain priorities and limits have been established. Answering visitor questions takes precedence over all other staff duties. In general, in-person questions will take precedence over questions received by telephone, mail, via the Internet, or other means. The time that can be spent on an individual question depends on whether other visitors or questions are waiting. To ensure that visitors do not have to wait too long for service, generally no more than 10 minutes will be spent with a visitor while others are waiting. If the question cannot be answered within that time, the staff visitor will offer to continue the search and contact the visitor with the answer later.

Suicide Response

Last Revised: January 20, 2022

If the person is in imminent danger of attempting to commit suicide or of causing harm to himself or others, the staff member should, as calmly as possible, attempt to obtain that person’s name, location (address and nearby landmarks), and contact the police at 911.

If the threat is not imminent, the staff member should still contact 911, but should also suggest that the depressed person contact the National Suicide Prevention Lifeline at 800-273-TALK; 800-SUICIDE which is linked to the National Suicide Prevention Lifeline and is easy to remember; or one of the more than 600 municipal, county, or state suicide hotlines in the United States.

The staff member should immediately record the date and time of the contact, the staff member’s name, and that 911 and any other organization was notified, along with the name and address of the caller. This should be done in the form of an Incident Report form.

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