Services Archives - Glen Ellyn Public Library https://gepl.org/policy-category/services/ Tue, 26 May 2026 21:07:42 +0000 en hourly 1 https://wordpress.org/?v=7.1.2 Emergency Manual https://gepl.org/policy/protection-of-life/ Tue, 09 Apr 2024 13:31:37 +0000 https://gepl.org/?post_type=policy&p=59963 The library maintains an Emergency Manual to help staff navigate situations that affect the safety of library visitors, such as bomb threats, tornadoes, power outages, and missing children or adults who need assistance being reunited with a caregiver (Code Adam).

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]]> Exam Proctoring https://gepl.org/policy/exam-proctoring/ Wed, 13 Dec 2023 21:06:32 +0000 https://gepl.org/?post_type=policy&p=58992 Staff at the Adult Desk are available to receive tests; if tests are emailed, print tests at the current per page printing rate; if a self-addressed stamped envelope is provided, return the exam to the school by mail; and mail or fax tests back to the school within 24 hours. Receipts of mailing are not […]

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]]> Home Delivery Service https://gepl.org/policy/home-delivery-service/ Thu, 28 Dec 2023 23:18:15 +0000 https://gepl.org/?post_type=policy&p=59117 The library provides monthly scheduled delivery of materials to Glen Ellyn Public Library cardholders who are unable to visit the library for a period of 30 days or more due to health or mobility issues and those residing in senior living facilities.

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]]> In-Library Guest https://gepl.org/policy/internet-guests-2/ Thu, 28 Dec 2023 18:14:56 +0000 https://gepl.org/?post_type=policy&p=59088 The library provides access to some services and materials inside the library building without a library card. In-Library Guests do not have borrowing privileges or remote access to digital resources.

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]]> Interlibrary Loan https://gepl.org/policy/interlibrary-loan/ Thu, 28 Dec 2023 23:16:36 +0000 https://gepl.org/?post_type=policy&p=59113 Interlibrary loan is available to Glen Ellyn Public Library cardholders if the material needed is not available in the library. The library adheres to the State of Illinois Interlibrary Loan Code and therefore cannot request to borrow items of a type that we would not lend to another library. Items not available through interlibrary loan […]

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]]> Public Service Standards of Excellence https://gepl.org/policy/public-service-standards-of-excellence/ Wed, 13 Dec 2023 21:35:44 +0000 https://gepl.org/?post_type=policy&p=58997 Our Vision Create and expect an atmosphere of courtesy, respect, and dignity. Customer service encounters impact perceptions of the library. Library staff strive to provide a consistent level of excellent service that fosters good communication, is equitable, and is personalized for people of all ages and abilities. Our Commitment To communicate clearly Library staff are […]

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]]> Reference Services https://gepl.org/policy/reference-services/ Thu, 28 Dec 2023 22:44:17 +0000 https://gepl.org/?post_type=policy&p=59109 General Glen Ellyn Public Library is committed to providing excellent reference service to all cardholders, regardless of age, race, sex, disability, social, or economic status. Staff will assist visitors in the use of reference resources and library materials; provide current, accurate information in a timely manner; provide readers’ advisory service; and provide interlibrary loan to […]

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]]> Website Accessibility https://gepl.org/policy/accessibility/ Wed, 12 Jun 2024 18:13:56 +0000 https://gepl.org/?post_type=policy&p=60241 Glen Ellyn Public Library is committed to providing a web presence that is inclusive and available to the largest possible audience. The website (gepl.org) has been designed to be compatible with assistive technologies and widely-used browsers. Future releases of the website will also be tested against Web Content Accessibility Guidelines . If you cannot fully […]

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]]> Youth 3D Printing https://gepl.org/policy/youth-3d-printing/ Mon, 22 Jul 2024 23:21:06 +0000 https://gepl.org/?post_type=policy&p=60687 Purpose Use of the Youth 3D Printer is subject to the following criteria. Age Users must be age 5-13. Library Card Users must have their own Glen Ellyn Public Library card, have their own library card with reciprocal borrowing privileges at Glen Ellyn Public Library, use the Glen Ellyn Public Library card of their responsible […]

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