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Saturday, May 18, 2024  |  9 am – 5 pm

Monday – Thursday: 9 am – 9 pm
Friday: 9 am – 6 pm
Saturday: 9 am – 5 pm
Sunday: 1 – 5 pm

Where can you use hoopla?

By: GEPL Staff

Hoopla’s frequently asked questions topics include information about using hoopla on your computer, on your TV, and in your car! Use the category buttons at the top of the webpage to access information.

On your computer or mobile device  

  • Android (Where can I find the hoopla mobile app? Where is the download button located on borrowed content? How can I hide or delete my history? hoopla states my library card is expired, but my library says it is fine, what can I do? How can I change my password, and other account settings on hoopla? Can I mark a title to view later? Does my renewal start a fresh borrow period immediately?) 
  • iOS 
  • Website Basics 

 In your car 

  • Apple CarPlay (under Supported Devices) 

 On your TV 

  • Android TV 
  • Apple TV (How do I install the Apple TV app? How do I sync up my hoopla account with my Apple TV app? What features does Apple TV have? How do I turn on closed captions on Apple TV? 
  • Fire TV 
  • Roku 
  • Smart TVs (hoopla does not currently support Smart TVs) 

 Hoopla’s FAQ information also includes answers to questions about  

  • App permissions 
  • BingePass 
  • Closed Captions 
  • Content Policy 
  • Error Messages 
  • Flex vs Instant Borrows 
  • Holds 
  • Kids Mode 
  • Registration 
  • Supported Devices 
  • Title Requests 
  • Troubleshooting 
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