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Monday – Thursday: 9 am – 9 pm
Friday: 9 am – 6 pm
Saturday: 9 am – 5 pm
Sunday: 1 – 5 pm

Friday, November 1, 2024  |  9 am – 6 pm

Monday – Thursday: 9 am – 9 pm
Friday: 9 am – 6 pm
Saturday: 9 am – 5 pm
Sunday: 1 – 5 pm

Lending Policies

Borrowing Restrictions

Last Revised: October 21, 2024

The privilege of checking out library materials may be denied to cardholders who do not follow library policy.

Cardholders’ borrowing privileges will be suspended when they reach the following thresholds.

Glen Ellyn Public Library Cardholders

  • Five or more items overdue
  • $25 in unpaid fees
  • One or more items 42 days late
  • $100 or more in outstanding fees. In this case, a bill will be sent to a collection agency and the cardholder will be charged an additional $10.

Cardholders from libraries outside of SWAN Library Services

  • Fifty items checked out
  • Five holds
  • Five or more items overdue
  • $10 in unpaid fees
  • One or more items 42 days late

Cosigners on library cards are financially responsible for any fees accrued on cards for which they have cosigned. Therefore, their borrowing privileges will be suspended until any issues are resolved.

Lost or Damaged Items

Last Revised: October 21, 2024

If borrowed items are lost or damaged, charges may be assessed to the responsible cardholder. Cardholders may request a Price Review if a replacement cost seems inappropriate.

Lost Items
An item is considered lost when a cardholder reports an item lost or when an item reaches 42 days overdue. The cost of the item will be billed to the cardholder’s account and their borrowing privileges will be suspended until the item is returned and/or all associated fees have been paid. The library does not accept replacements for lost items.
Finding a Lost Item
If an item was lost and paid for but is returned within three months of the due date, the cost of the item will be refunded. After three months, all charges are non-refundable, and the item is non-returnable.
Damaged Items and Missing Pieces
If an item is returned in damaged or unusable condition or is missing pieces, the most recent borrower will be contacted. The borrower may be charged for the cost of the item or may be charged a fee to replace a missing part. Replacement costs are determined by the average replacement cost and are non-refundable. The library does not accept replacements for damaged items.

This policy applies only to lost or damaged items owned by Glen Ellyn Public Library. Borrowed items owned by other libraries are subject to the policies of the lending library.

Materials Lending – General

Last Revised: October 21, 2024

Glen Ellyn Public Library cardholders in good standing may borrow library materials.

The library may allow borrowing privileges for cardholders in good standing at other libraries (reciprocal borrowing) within and outside of the SWAN Consortium. Please visit the Library Services desk for more information.

Notices

Notices available through cardholders’ SWAN accounts are a courtesy and do not relieve the cardholder of responsibility.

Additional information regarding Cardholder Accounts.

Overdue Materials

Last Revised: October 21, 2024

Cardholders with borrowed materials that are not returned by their due date may be subject to borrowing restrictions.

Glen Ellyn Public Library does not charge late fees for overdue items.

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